Manage Other Identities - Search/Update/Expire (Contractors and Guests)

This is used to update or remove access for Contractors and guests not on the DoE payroll. Removing this access will remove all auto-generated accounts.

Important

Always check the renewal form carefully for any changed information, such as Authoriser, Location, Business Unit, Org Unit Code, Address and Contract Agency details. Enter these changes into the online form - then click <Update>.

Enter criteria in the Name - Last and Name - First fields and click <Search> or, similar to the General Search function, refine the search using the drop-down menus for Organisational Unit and Organisational Unit Code (as per Other Identities - Add). You can search on any one or a combination of all available criteria.

Figure 1 - Shows drop-down list of Org Unit Type on Search Other Identity page:

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Enter an Org Unit Code into the Text box, then click <Search>. The resulting records found will be displayed in columns for Last Name, First Name, DOIS User ID, Role, Status, Expiry Date, Org Unit and Location.

Figure 2 - Shows results of search displayed in columns:

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The resulting list can be exported to a file as per Export Options in Read-Only General Search page.

Click on the required name in the list. This will open Modify Other Identity page which displays all criteria entered for that record.

Figure 3 - Shows Modify Other Identity page:

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Update all relevant criteria, eg. Expiry Date, new Business location, new Authoriser (Supervisor), changed Home or Business Address or anything else that has changed. Then click <Update>.

Figure 4 - Shows the Update button at the bottom of the page:

../_images/doisupdate.png

Important

On Expiry of the User’s DOIS account – a Service Desk Incident must be logged to remove any manually created accounts such as Central and Regional Domain accounts, iSeries and other application specific accounts in all environments, ie. Production, Test and Development.

Account Expiry, Pending Expiry and DoE/TAFE Access Removal

Authorisers – Are notified via email of the pending expiry of the account one week prior to the expiry date. On the date of expiry, they are notified that the account has expired and that Portal access has been removed.

Corporate and TAFE contractors, guests and Others – Their Desktop accounts have to be manually deleted. All the rest are automatically de-provisioned on the expiry date.

School-based contractors, guests and Others – Their accounts are automatically de-provisioned and all DoE/TAFE access is removed on expiry. The Supervisor need do nothing more.

Important

  • Corporate and TAFE Supervisors – must log a Service Desk Incident to have Desktop accounts removed as well as all other DoE and TAFE access.
  • All AMU access – should be removed prior to the expiry date. Otherwise a Service Desk Incident needs to be logged to have this removed manually.