Manage Other Identities - Search/Update/Expire (Contractors and Guests) ======================================================================= This is used to update or remove access for Contractors and guests not on the DoE payroll. Removing this access will remove all auto-generated accounts. .. important:: Always check the renewal form carefully for any changed information, such as **Authoriser**, **Location**, **Business Unit**, **Org Unit Code**, **Address** and **Contract Agency** details. Enter these changes into the online form - then click ****. Enter criteria in the **Name - Last** and **Name - First** fields and click **** or, similar to the **General Search** function, refine the search using the drop-down menus for **Organisational Unit** and **Organisational Unit Code** (as per **Other Identities - Add**). You can search on any one or a combination of all available criteria. *Figure 1* - Shows drop-down list of **Org Unit Type** on **Search Other Identity** page: .. image:: doissearch.png Enter an **Org Unit Code** into the Text box, then click ****. The resulting records found will be displayed in columns for **Last Name**, **First Name**, **DOIS User ID**, **Role**, **Status**, **Expiry Date**, **Org Unit** and **Location**. *Figure 2* - Shows results of search displayed in columns: .. image:: doisresult.png The resulting list can be exported to a file as per **Export Options** in **Read-Only General Search** page. Click on the required name in the list. This will open **Modify Other Identity** page which displays all criteria entered for that record. *Figure 3* - Shows **Modify Other Identity** page: .. image:: doismodify.png Update all relevant criteria, eg. **Expiry Date**, new **Business location**, new **Authoriser** (Supervisor), changed **Home or Business Address** or anything else that has changed. Then click ****. *Figure 4* - Shows the **Update** button at the bottom of the page: .. image:: doisupdate.png .. important:: On *Expiry of the User's DOIS account* -- a **Service Desk Incident must be logged** to *remove any manually created accounts* such as **Central and Regional Domain accounts, iSeries and other application specific accounts** in all environments, ie. Production, Test and Development. Account Expiry, Pending Expiry and DoE/TAFE Access Removal .......................................................... **Authorisers** -- Are notified via email of the **pending expiry** of the account **one week prior** *to the expiry date*. On the **date of expiry**, they are notified that the account has expired and that Portal access has been removed. **Corporate and TAFE contractors, guests and Others** -- Their Desktop accounts have to be manually deleted. All the rest are automatically de-provisioned on the expiry date. **School-based contractors, guests and Others** -- Their accounts are automatically de-provisioned and all DoE/TAFE access is removed on expiry. The Supervisor need do nothing more. .. important:: * **Corporate and TAFE Supervisors** -- *must log a Service Desk Incident to have Desktop accounts removed* as well as all other DoE and TAFE access. * **All AMU access** -- should be **removed prior to the expiry date**. Otherwise a Service Desk Incident needs to be logged to have this removed manually.